So you want to be a product manager, part 2: The user is in charge

Posted On Oct 6 2016 by

This post is a personal reflection on the excellent post written Rohini Vibha and introduced earlier on Hectic Pace. See part 1 of this series here. 2. Your product is only as good as a user’s perception of it. In today’s personalized web word, the user is always in charge. That’s not the same thing as “the customer is always right,” but regardless, you need to check your ego at the door. My favorite writing professor in college once gave me advice that I follow to this day. He told me to find my favorite sentence in what I’ve written and …


So you want to be a product manager, part 1: Love the Problem

Posted On Oct 4 2016 by

This post is a personal reflection on the excellent post written Rohini Vibha and introduced earlier on Hectic Pace. 1. You’re not managing a product. You’re managing the problem it solves. If you’re not solving a problem, you’re not a product manager. I’ve said it before and I will say it again. The most dangerous four words from a systems librarian or a developer are “Wanna see something cool?” Nope. I wanna see something that solves a problem for me or for my customer. I’ve had many, many meetings with librarians and library staff about features. It’s easy to fall into the …


Reviving Hectic Pace

Posted On Aug 30 2016 by

This is the third, and I hope, final resting place for Hectic Pace. When I learned that the American Libraries version of the blog (2006-2007) would disappear into the ether and when OCLC announced that Movable Type (don’t judge!) Hectic Pace content (2008-2013) could be migrated to a new platform or thrown away, I was tempted to let the past be the past. But then I counted up the 150 posts and nearly 300 comments over 10 years and could not let the past be forgotten. I’m grateful to ALA and to OCLC for being my blog platform, but I’m excited …


It was 20 years ago today…

Posted On Aug 19 2016 by

I’ve always scoffed at mid-life crises. The number of dads out there buying Porsches and dying their hair gives me a lot to scoff at. Nevertheless, I’ve been feeling kinda old lately. At first, I thought it might be my daughter finishing up high school this year, or the fact that my son has the hair that I always wished I had, or the fact that my wife has not a single grey hair and looks better than the day I met her. More likely it’s my lingering fear that professionally I would one day become what I once beheld–that …


Unpent No More

Posted On Aug 15 2016 by

Hectic Pace is back. As I considered blogging again, I was thinking about the phrase “pent up.” Bloggers, in general, but especially library bloggers, write in a way that makes me envision frustration spilling onto the page. I hear keyboards tapped with a force meant to annoy cubicle mates, heavy sighs like air venting from a vacuum seal in between each paragraph. I used to be like that. I had a lot to say and my work schedule and word count limit were all that held me back. Then, quite suddenly, I stopped. Burned out. No more sacred texts to …