Being a Better Ally: First, Believe

Posted On Jul 20 2017 by
Sewn images of diverse people holding hands across a globe

Warning: I might make you uncomfortable. I’m uncomfortable. But it comes from an earnest place. I was recently lucky enough to participate with my OCLC Membership & Research Division colleagues in DeEtta Jones & Associates’ Cultural Competency Training. This day-long session has a firm spot in the top 5 of my professional development experiences. (Not coincidentally, one of the others in that top 5 was DeEtta’s management training I took part in when she was with the Association of Research Libraries). A week later, I’m still processing this incredible experience. And I’m very grateful to OCLC for sponsoring the workshop! …


Fake News Forever!

Posted On Apr 1 2017 by

Librarians were among the first to join the call to arms and combat the onslaught of fake news that has permeated our political discussions for the last several months. Frankly, it seems hard for anyone to be on the other side of this issue. But is it? Not long after the effort to stop fake news in its tracks, a group of librarians began to consider the long-term implications of eradicating an entire body of content from history. Thus began a concerted effort to preserve all the fake news that a vigilant group of librarians could gather up. Building on …


How will you be remembered?

Posted On Mar 8 2017 by

My grandfather had a sizable library when he passed away, and his son (my father) would wind up with roughly half of it. I remember shelves and shelves of books of quotations. He was a criminal lawyer with a love of quotes. I either inherited this love or caught it through the osmosis of being surrounded by these books throughout my childhood. Most of the books were ruined over the years by mold and silverfish and a dose of neglect. But I managed to save a few handfuls of eclectic titles. Their smell still transports me to the basement of …


So you want to be a product manager, part 4: It takes a village

Posted On Oct 13 2016 by

This post is a personal reflection on the excellent post written Rohini Vibha and introduced earlier on Hectic Pace. 4. It’s not about being a star — It’s about managing a universe. Part 3 of this post might have left you with the impression that failure to launch rests squarely on your shoulders. Even though Vibha reminds us in her own story about QuickBooks that “the launch” was her responsibility, she was also relieved to realize that its success or failure was not 100% her responsibility. A good product manager gets the right people in the room. A great product manager listens to the …


So you want to be a product manager, part 3: Play to your strengths

Posted On Oct 11 2016 by

This post is a personal reflection on the excellent post written Rohini Vibha and introduced earlier on Hectic Pace. See part 1 and part 2. 3. Product Managers are neither designers nor engineers.  Do what you do best. Focus on strategy and the desire of end-users. Not all of us will have the luxury of product development divisions waiting to contribute their best lines of code to a problem, but a product manager must emphasize strategy and vision. You will be inclined to pick colors and layouts and sand the rough edges of workflows and user interfaces. Unless you’re also the lead …