So you want to be a product manager, part 3: Play to your strengths

Posted On Oct 11 2016 by

This post is a personal reflection on the excellent post written Rohini Vibha and introduced earlier on Hectic Pace. See part 1 and part 2. 3. Product Managers are neither designers nor engineers.  Do what you do best. Focus on strategy and the desire of end-users. Not all of us will have the luxury of product development divisions waiting to contribute their best lines of code to a problem, but a product manager must emphasize strategy and vision. You will be inclined to pick colors and layouts and sand the rough edges of workflows and user interfaces. Unless you’re also the lead …


So you want to be a product manager, part 2: The user is in charge

Posted On Oct 6 2016 by

This post is a personal reflection on the excellent post written Rohini Vibha and introduced earlier on Hectic Pace. See part 1 of this series here. 2. Your product is only as good as a user’s perception of it. In today’s personalized web word, the user is always in charge. That’s not the same thing as “the customer is always right,” but regardless, you need to check your ego at the door. My favorite writing professor in college once gave me advice that I follow to this day. He told me to find my favorite sentence in what I’ve written and …


So you want to be a product manager, part 1: Love the Problem

Posted On Oct 4 2016 by

This post is a personal reflection on the excellent post written Rohini Vibha and introduced earlier on Hectic Pace. 1. You’re not managing a product. You’re managing the problem it solves. If you’re not solving a problem, you’re not a product manager. I’ve said it before and I will say it again. The most dangerous four words from a systems librarian or a developer are “Wanna see something cool?” Nope. I wanna see something that solves a problem for me or for my customer. I’ve had many, many meetings with librarians and library staff about features. It’s easy to fall into the …


Darn right, I want to be a product manager

Posted On Sep 29 2016 by

I’m immensely proud of my time as a product manager. I have a new role now at OCLC, but as they say, you can take the boy out of product management…it’s the lens through which I view the library world. I was thrust into the role in my first professional position at a for-profit library vendor. I spent nearly a decade trying to establish product management discipline and a better product life cycle at an academic library. And I spent nearly as long developing and managing products and services at OCLC. I’m certified in Pragmatic Marketing. I’m a dedicated disciple of its …


Reviving Hectic Pace

Posted On Aug 30 2016 by

This is the third, and I hope, final resting place for Hectic Pace. When I learned that the American Libraries version of the blog (2006-2007) would disappear into the ether and when OCLC announced that Movable Type (don’t judge!) Hectic Pace content (2008-2013) could be migrated to a new platform or thrown away, I was tempted to let the past be the past. But then I counted up the 150 posts and nearly 300 comments over 10 years and could not let the past be forgotten. I’m grateful to ALA and to OCLC for being my blog platform, but I’m excited …